COVID-19 restrictions & BREXIT
Due to new COVID-19 restrictions & BREXIT Transition you will experience some delays shipping to the UK as orders go through UK custom checks.
Customers shipping to the United Kingdom, will notice delays in expected delivery times. Please be aware, orders shipping to the United Kingdom, that are valued over £135 are subject to tax & duty as per local laws and legislation. If your order exceeds £135, you will be notified by our international courier partner DPD. The amount owed will be payable by the person receiving the goods upon delivery by DPD.
The recipient of the goods, not the person who ordered them, will receive a separate request for payment of these charges. If you're ordering products to be delivered to someone else, please make sure they're aware they will be responsible for any additional charges. Unfortunately, we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes.
Any returns from the UK may incur costs including transport costs, as well as any associated import fees or customs where applicable. These costs will be payable by the person returning the goods.
Delivery and Shipping Charges*
Free delivery over €95.00 to Ireland and United Kingdom *one address is applicable, this offer cannot be split
*Excluding Furniture, Lighting and Accessories
Free Delivery available worldwide on orders over €195.00;
*Excluding Furniture
Furniture shipping charges are dependent on your order.
| Destination |
Shipping Charges |
| Ireland and
United Kingdom
|
€4.95 |
|
Europe
|
€14.95
|
|
North America
|
We cannot ship to USA at the moment |
| Canada |
€29.50 |
| Australia and New Zealand |
€32.50 |
| Rest of the world |
€50.00 |
Max shipping weight is 30kgs and all prices are inclusive of VAT
If you are shipping to an address outside of the EU, please note that you are responsible for any import duties and clearance fees (if applicable) in your country.
We recommend that you ask local authorities about these duties and clearance fees in advance.
Unfortunately, we are currently unable to ship to some countries. We're sorry for the inconvenience.
Furniture Delivery
Delivered 4-12 weeks by Courier
Delivered Monday-Friday (excluding bank or public holidays)
We're pleased to offer furniture delivery to all mainland Irish addresses
DELIVERY TO YOUR HOME as follows:
Heavy furniture items over 30kg - €30
Light furniture items under 30kg - *from €10
*prices are based on quantity and weight & size of the items.
Alternatively you can order furniture and choose to collect in our Foxford Co. Mayo store free of charge * not applicable during COVID restrictions 2021
We do not deliver furniture Internationally.
If you require furniture you have ordered from us to be transported overseas you can make arrangements with a courier to collect the furniture from us with prior notice. Once we have handed the item to the courier we cannot take responsibility for any damage or loss incurred in transit.
Delivery Times
*Delivery Update
*For United States orders please contact us on: info@fwm.ie
We ship by courier from our warehouse in Ireland.
All deliveries are made between normal working hours, Monday to Saturday.
We use a courier service therefore we cannot specify an exact time of delivery.
Please note: bad weather or unforeseen circumstances may cause delays in deliveries, so please plan accordingly.
Refusal of Delivery
If you refuse the delivery of your order, it will be returned to our warehouse. You will receive a refund for the product. However, you will not be refunded for the shipping costs and you will be responsible for the fees incurred in returning the item(s) to us.
DPD ENQUIRY
If you have had any issues with your parcel delivery you can find some help under this link for all Claims and Enquiries
Payment
The following payment methods are available: Visa, Visa Electron, Mastercard, American Express, Paypal and Gift Card, One4All*
Payment for products and delivery services can be made in EUR or the local currency that is offered to the country to which your order is being delivered. All prices shown on the website for both products and delivery services are inclusive of any applicable Irish VAT. The total price you pay for products and/or delivery, is always the same, regardless of whether or not Irish VAT is chargeable on the sale.
Delivery and Shipping Charges
All shipping charges are calculated based on the total weight of your order and the ship-to address. All prices are inclusive of VAT.
If you are shipping to an address outside of the EU, please note that you are responsible for any import duties and clearance fees (if applicable) in your country. We recommend that you ask local authorities about these duties and clearance fees in advance.
